Frequently Asked Questions

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Q	Can I have access as root to the server?
Q	Database connections from ASP fail with 'Client does not support authentication protocol requested by server'.
Q	How do I access the raw web access or error logs?
Q	How do I backup my MySQL database?
Q	How do I connect to MySQL via SSH (telnet)?
Q	How do I get SSH access to my web space?
Q	I am getting an Internal 500 error asking me to check the logs. How do I do this?
Q	I get a 'Disconnected - Authentication Error' when trying to connect to my account via SSH?
Q	Is it possible to telnet into my account?
Q	My username and password don't work after I set up SSH on my account.
Q	Scripts on my old server ran under permission 777 but I have so many files to alter. Is there an easy way of doing this?
Q	Why is my scheduled task (CRON job) not running?

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